เทคโนโลยีธุรกิจดิจิทัล (คอมพิวเตอร์ธุรกิจ)
Coordinates with Director of functions to interface with shopper and take care of account administration difficulties.
Gather all needed facts although working on customer’s cause to Speak to and update tickets depending on the conversation or escalate the identical to anxious Office.
demonstrated working experience in direct era and small business advancement in the BPO, phone Heart, or IT providers industries.
encounter Functioning as A part of a collaborative crew - we operate jointly to be sure buyers will be able to use our services and products with none problems and great expertise is offered through just about every interaction.
the chance to multi-job answering quite a few chats/phone calls and navigating effortlessly between each mediums.
remaining a consumer Support affiliate, you will need to be adaptable as you adjust website to shifting duties and obligations given that the Division and the corporate evolve.
get ready report on sales things to do - gross sales Tracker Be open up and responsive to dependable coaching, get an Energetic part in effectiveness arranging and target environment.
currently being a customer Support affiliate, you have got to be versatile when you change to transforming obligations and tasks since the Section and the corporation evolve.
Compiles details and analyzes previous and present 12 months schooling needs to prepare budgets and justify money asked for.
Communicate with recent and current prospects making use of Net and diverse application to provide information and facts and solution concerns concerning present promotions and delivers.
Conflict resolution to be familiar with various hurdles and apply negotiation capabilities to uncover optimum options.
A group of devoted leaders within the Make contact with Heart industry who will be excited about producing a impressive variance for our
Assess education plan performance, control teaching budgets, and keep current on teaching developments to ensure the Business’s teaching initiatives are aligned with small business targets and personnel development requirements.